The William W. Backus Hospital
326 Washington Street, Norwich, CT 06360
Patients Treated
79,768
Total emergency patients
Patients Admitted
6,636
Total admitted patients in 2025
Percentage of Patients Boarded
36.7%
Patients staying in ED ≥4h after admission
Boarding Level in 2025
Status: High
In 2025, the percentage of patients that remained in the ED for 4 hours or more after admit decision was: 36.7%
Peer benchmark
Peer Group Comparison
This Hospital: Medium Hospital (40K-80K annual ED volume)
Peer Median: 29.9% of patients boarded
Peer groups are based on annual ED volume:
- Small: <40K visits
- Medium: 40K-80K visits
- Large: >80K visits
29.9%
Year-over-Year Change
2024: 54.5% → 2025: 36.7% (▼ -17.8%)
Hospital Information
Backus Hospital is part of the nonprofit Hartford Healthcare system and the primary ED is located in Norwich CT. It is a level III trauma center with 233 beds that sees approximately 79,000 ED patients annually.
Hospital Beds
213
Total capacity
Annual ED Volume
79,768
Emergency visits per year
Average Time
8.4 hrs
From ED arrival to admit order